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LPL Financial Ranked # 2 in J.D. Power and Associates 2009
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Financial
Advisor Satisfaction Deemed Most Important of All Factors Measured in Study
This Year –
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Results Demonstrate
Client Commitment of LPL Financial Advisors -
Boston, MA – August
2009 – LPL
Financial Corporation (“LPL Financial”), the nation’s largest independent
broker-dealer, is proud to announce its number two ranking out of 14 leading
financial services companies in the J.D. Power and Associates 2009 U.S. Full
Service Investor Satisfaction Study. The
J.D. Power and Associates U.S. Full Service Investor Satisfaction Study measures
investor satisfaction with full service investment firms across the country, and
is released on an annual basis by J.D. Power and Associates, a global marketing
and information company that represents the voice of the customer.
LPL Financial also announced its receipt of
the highest scores among all the study’s participants in the area of Financial
Advisor Satisfaction. Financial advisor
satisfaction was the most important of six factors on which investor
satisfaction was measured, including, in order of importance: Financial advisor, convenience, investment
performance, account offerings, account statements and fees.
Additionally, LPL Financial achieved scores
ranging from “Among the Best” to “Better than Most” – the two highest scores
possible – across all of the categories of the study, as shown in the
Bill
Dwyer, president of National Sales and Marketing at LPL Financial, said, “We are delighted with the receipt of the
highest scores of all study participants in the area of Financial Advisor
Satisfaction, deemed the most important of all factors measured this year by
this critical industry study of investor satisfaction. It is particularly noteworthy that this
recognition comes at a time when high-quality, comprehensive support from
independent financial advisors is in greater demand by the investing public
than ever before. As such, this
positive distinction is entirely due to the
efforts of the independent financial advisors we serve, and we congratulate
them.
“In our view, the study results demonstrate the outstanding work of our advisors
on behalf of their clients, and serve as a testament to the ongoing strong
commitment LPL Financial advisors have to providing unbiased, conflict-free
financial advice and solutions to households across their local
communities. We salute the efforts of
LPL Financial advisors throughout the country, and we are proud to be partnered
closely with them.”
About LPL Financial
LPL Financial is one of the nation’s
leading financial services companies and largest independent broker/dealer
(based on total revenues as reported in Financial Planning magazine,
June 1996-2009). Headquartered in
financial advisors, 780 financial
institutions, and over 4,000 institutional clearing and technology subscribers.
As of year-end 2008, LPL Financial had $233.9 billion in brokerage and advisory
assets and revenues of $3.1 billion. LPL Financial and its approximately 2,450
employees serve financial advisors through Independent Advisor Services,
supporting financial advisors at all career stages; Institution Services,
focusing on the needs of advisors and program managers in banks and credit
unions; and Custom Clearing Services, working with broker/dealers at leading
financial services companies. For additional information about LPL Financial, visit www.lpl.com.
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